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Mental health awareness
Learn how to recognise, respond and refer when working with someone who may have mental health concerns.
The Mental Health Literacy (MH-Literacy) course is a mental health awareness training program designed to enable participants to recognise, respond and refer when working with someone who may have a mental health problem. There is also a module on self-care to ensure that participants take responsibility for their own well-being.
Topics covered include:
Recognise
- What is mental illness?
- Impact and prevalence of mental illness in Australia.
- Experiences of people with mental illness.
- Treatments for mental illness.
- Recovery.
Respond
- Interacting with people with mental illness.
- Appropriate language and terminology.
- How to listen and support including the skills of active listening; summarising; and open and closed questioning.
- Check safety, including asking about suicide.
Refer
- Appropriate referrals.
- How to make a referral.
Self-care
- Tips and tools for self-care.
Format
This workshop has a blended delivery:
- Two-hour, self-paced eLearning through the Go1 Platform.
- Four-hour, face-to-face or virtual workshop.
Resources: Printed copy of slides and relevant handouts.
Course brochure
Group bookings
If you would like Lifeline Training for your workplace or organisation, please fill out our enquiry form and we will contact you.
Booking enquiries
Individual bookings
We have a range of training sessions that are currently open for registration. View our upcoming training to enrol.
View upcoming trainingGroup booking enquiries
If your organisation would like to enrol in a Lifeline Training course, please complete the form below.
Lifeline Training
We offer a range of courses to improve the health and wellbeing of your people, which in turn can help create a more productive, cost-effective and responsible workplace.