At Lifeline Queensland, we value your feedback, and take all compliments, complaints and general feedback about our services and employees seriously. Your feedback will be managed: 

  • With respect and sensitivity.
  • Promptly.
  • In a culturally informed way.
  • Without prejudice or retribution.
  • Responsively to special needs, including a complainant’s choice of advocate, when requested.

Note: For feedback and complaints relating to Lifeline Darling Downs & South West QLD, please visit their website.

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