Feedback and complaints

At Lifeline Queensland, we value your feedback, and take all compliments, complaints and general feedback about our services and employees seriously. Your feedback will be managed: 

With respect and sensitivity. Promptly. In a culturally informed way. Without prejudice or retribution. Responsively to special needs, including a complainant’s choice of advocate, when requested. 

Note: For feedback and complaints relating to Lifeline Darling Downs & South West QLD, please visit their website. 

For Lifeline Crisis Support feedback and complaints, please fill in this form.