Our trained crisis support volunteers give their time, energy and expertise so no person has to face their darkest moments alone, answering more than 2,500 calls a day to our 24-hour 13 11 14 Lifeline Crisis Line.
Becoming a Lifeline Crisis Supporter is a truly rewarding endeavour, offering you the opportunity to make a difference in someone’s life. It is an exercise in personal growth and development. You will join a wonderful community of people while gaining valuable skills in crisis support, communication and self-awareness.
You will build a strong foundation from which you build a career in this area. Most importantly, it’s a chance to give back in a meaningful way.
Sometimes people just need to be heard. Crisis Supporters offer a non-judgmental ear, giving hope to those who need it most. This volunteer opportunity might be the right fit for you if you:
You must also be able to dedicate six hours per fortnight to volunteering as a Crisis Supporter.
You must complete extensive training to become a qualified Crisis Supporter, as well as meet selection criteria. This is to ensure you’re confident, skilled, and able to support callers in their time of crisis.