At Lifeline Queensland, we recognise that the health and wellbeing of our customers, clients and staff is inextricably linked to the health of our planet. We recognise that our mission to improve the wellbeing of individuals, families and communities must extend beyond frontline services.

Our Lifeline second-hand shops not only help to fund our crisis support services, they also prevent thousands of tonnes of resources from being discarded in landfill each year, through rehoming your donated pre-loved goods and recycling clothes.

Not only does this reuse of clothes reduce pressure on landfills, it also has a far lower environmental impact than new clothes; according to Charitable Recycling Australia’s 2021 Impact Report, pre-loved goods have 66 per cent lower carbon emissions across the supply chain sector-wide. We also strive to use environmentally friendly packaging at our Lifeline Queensland online op shop.

Across our organisation, we work to promote and preserve a healthy environment by reducing our carbon footprint, improving resource efficiency, enabling climate resilience, and greening our built environments.

Our sustainability goals

Lifeline Queensland is proudly committed to the UnitingCare group’s Environmental Sustainability Strategy 2021-2025, which outlines six focus areas that support our vision to create a healthier, fairer, and greener world.

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Built environment

  • Reduce our carbon footprint by 70%
  • Source 100% of our electricity from renewable energy
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  • Divert from landfill 30% of the non-clinical waste we generate
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  • Reduce fleet fuel usage to 4.5 litres per 100 km
  • Transition to 100% hybrid and electric passenger fleet
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Empowered people

  • Upskill 20% of employees through sustainability training
  • Increase our number of Green Champions by 100%
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  • Ensure 100% of procurement tenders include environmental sustainability criteria
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  • Achieve our sustainability goals
  • Have our sustainability leadership recognised through awards

  • Environmental Sustainability Strategy 2021-2025
    1.52 MB
    Download pdf
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Green champions
See how Lifeline’s online shop was nominated for our 2021 Go for Green Award for switching to more environmentally packaging.
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