Support people in acute distress

Learn how to provide psychological first aid to people in acute distress using the Lifeline 3R model: Recognise, Respond and Refer. 

This model is informed by a whole person approach, which is based on the understanding that people affected by crisis will experience a broad and diverse range of reactions encompassing emotional, social, physical, spiritual and psychological wellbeing. The whole person approach also recognises the social-ecological context in which individuals experience traumatic events, and the influence of community resilience and adaptive capacity. 

Psychological first aid seeks to: 

  • Reduce the initial distress.
  • Foster short and long-term adaptive functioning (build resilience).
  • Minimise the risk of further harm.

Format

Two-hour, self-paced eLearning through the Go1 Platform. 

Resources: Printed copy of slides.