If you would like Lifeline Training for your workplace or organisation, please fill out your enquiry form and we will contact you.
Communication training to better support people
Learn a better way to support people.
Maybe everyone comes to you with their problems. Perhaps you want to be a better support to someone who needs help. You could be at home, at work, or out in the community when you encounter someone who needs support. It can happen when you least expect it.
Our Effective Communication Skills workshop will support participants to engage with a person in distress using our Recognise, Respond, Refer model. Participants are also supported with an understanding of, and practical tips for, self-care.
On completion of the communication workshop, participants will have:
- Communication and interpersonal skills to engage in a supportive interaction with a person in distress.
- Confidence in using these skills through practice.
- Knowledge of how to assist people in distress, link them to further support and look after ourselves.
Format
Format: A three-hour face to face or virtual workshop.
Resources: Printed copy of slides.
Course brochure
Effective Communication Skills Flyer 2023
Group bookings
Individual bookings
We have a range of training sessions that are currently open for registration. View our upcoming training to enrol.
Group booking enquiries
If your organisation would like to enrol in a Lifeline Training course, please complete the form below.

