Communication training to better support people

Learn a better way to support people.

Maybe everyone comes to you with their problems. Perhaps you want to be a better support to someone who needs help. You could be at home, at work, or out in the community when you encounter someone who needs support. It can happen when you least expect it.

Our Effective Communication Skills workshop will support participants to engage with a person in distress using our Recognise, Respond, Refer model. Participants are also supported with an understanding of, and practical tips for, self-care.

On completion of the communication workshop, participants will have:

  • Communication and interpersonal skills to engage in a supportive interaction with a person in distress.
  • Confidence in using these skills through practice.
  • Knowledge of how to assist people in distress, link them to further support and look after ourselves.


Format: A three-hour face to face or virtual workshop.

Resources: Printed copy of slides.

Course brochure

  • Effective Communication Skills brochure
    418.89 KB
    Download pdf
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Group bookings

If you would like Lifeline Training for your workplace or organisation, please fill out our enquiry form and we will contact you.

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Lifeline Training

We offer a range of courses to improve the health and wellbeing of your people, which in turn can help create a more productive, cost-effective and responsible workplace.
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