MH-Literacy

Available online

MH-Literacy

See how to recognise, respond and refer when working with someone who may have mental health concerns.

MH-Literacy is a mental health awareness training program designed to enable participants to recognise, respond and refer when working with someone who may have a mental health problem. There is also a module on self-care to ensure that participants take responsibility for their own well-being. Topics covered include:

Recognise:

• What is mental illness?
• Impact and prevalence of mental illness in Australia
• Experiences of people with mental illness
• Treatments for mental illness
• Recovery

Respond:

• Interacting with people with mental illness
• Appropriate language and terminology
• How to listen and support including the skills of:
• Active listening
• Summarising
• Open and closed questioning
• Check safety, including asking about suicide.

Refer:

• Appropriate referrals
• How to make a referral.

Self-care:

• Tips and tools for self-care.

The training is delivered by qualified, experienced Lifeline trainers. Participants receive a Statement of Attendance at completion of the course.

How it works

Format: Blended training model comprising two hours e-learning, and four-hour face-to-face session with a qualified Lifeline trainer. The course will be tailored to the specific needs of participants.

Resources: Participant workbook, e-learning.

Outcome: Participants are equipped to recognise, respond and refer when working with someone who may have mental health issue, and to check their safety.