This course is currently unavailable. You might like to try our Mental Health Chat online virtual workshop.



Available online

MH-Literacy

See how to recognise, respond and refer when working with someone who may have mental health concerns.

MH-Literacy is a mental health awareness training program designed to enable participants to recognise, respond and refer when working with someone who may have a mental health problem. There is also a module on self-care to ensure that participants take responsibility for their own well-being. Topics covered include:

Recognise:

  • What is mental illness?
  • Impact and prevalence of mental illness in Australia
  • Experiences of people with mental illness
  • Treatments for mental illness
  • Recovery

Respond:

  • Interacting with people with mental illness
  • Appropriate language and terminology
  • How to listen and support including the skills of:
  • Active listening
  • Summarising
  • Open and closed questioning
  • Check safety, including asking about suicide.

Refer:

  • Appropriate referrals
  • How to make a referral.

Self-care:

  • Tips and tools for self-care.

The training is delivered by qualified, experienced Lifeline trainers. Participants receive a Statement of Attendance at completion of the course.

How it works

Format: Blended training model comprising two hours e-learning, and four-hour face-to-face session with a qualified Lifeline trainer. The course will be tailored to the specific needs of participants.

Resources: Participant workbook, e-learning.

Outcome: Participants are equipped to recognise, respond and refer when working with someone who may have mental health issue, and to check their safety.

Lifeline Corporate Training

We offer a range of courses to improve the mental health and wellbeing of your people, which in turn can help create a more productive, cost-effective and responsible workplace.

Enquire now

If you have any questions regarding Lifeline Corporate Training courses, call us on 0429 044 546 or 0419 665 479, or complete the details below.

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